Doctor becomes matchmaker for physicians and patients.
Nothing is more frustrating than getting a referral from your physician—only to find that the specialist isn’t taking new patients or doesn’t actually specialize in your ailment. In 2010, Graham Gardner ’95 MD’99, MBA, cofounded Kyruus, a company providing digital solutions that mitigate that experience by helping health systems schedule the right provider at the right time. The goal, he says, is to make health care delivery better.
Ten years later, Kyruus serves one in five US health care providers. In 2019, the company raised $42 million in a Series D round, bringing its total funding to more than $125 million. The new funds will allow Kyruus to augment its routing and schedule optimization support, while building partnerships with insurance companies and large employers. Its human capital is growing, too: to support this growth, the company plans to hire 100 new employees in 2020.
Kyruus is taking some innovative steps to help connect people with care, such as partnering with Uber Health. Call center agents that use Kyruus’s technology to match patients with providers can help arrange Uber rides. It’s one way of addressing a lack of reliable transportation, a social determinant of health that impacts access to care.
After receiving his MD, Gardner (see Brown Medicine, Winter 2013) completed his internal medicine residency and cardiology fellowship at Beth Israel Deaconess Medical Center in Boston. He went on to earn an MBA at Harvard Business School.
“Kyruus’s momentum reflects the value that health systems are placing on an enterprise-wide platform that enables them to engage and route their patients to the right care within the network,” says Gardner, the company’s CEO. “We feel fortunate to have developed our solution in partnership with many of the leading health systems over the last decade and are honored to now be in a position to connect more patients to the care they need across the globe.”